Terms and conditions

Guaranteed reservation

Your credit card details are solely used for the purpose of guaranteeing your reservation.
Our booking system is secure.

Cancellation conditions

Any cancellation or change must be communicated via e-mail to: info@gaiattone.com.
In case of cancellation or change no later than 10 days before the arrival date, Gaiattone will not charge any fees or expenses.
In case of late cancellation or change, as well as in case of no show, Gaiattone will charge the full amount of the reservation.

Tourist tax

1.5 euros per person (except for children under 12) up to the third night included, payment on site.

Legal notice

The information we ask when you make a reservation and any further information are solely addressed to the GAIATTONE administrative system, which you can contact to exercise your rights of access to your personal data, rectification and erasure.

Internal rules and regulations

On the day of arrival, apartments are made available starting from 16.00 until 20.00.
Arrivals after such time can be arranged on request.
On the day of departure, the apartment must be completely vacated by 10.30.
The keys and the magnetic badges must be returned on departure.
In case of loss, a charge of 25 euros will be applied.

On arrival you will be asked to pay a deposit. Your apartment will be checked on arrival and on departure. Any stain, breakage or damage will be charged.

Parents are responsible for their children on the whole property.

Small pets are allowed on request, at an additional cost of 10 euros per night.

Breakfast is served from 8.30 to 10.30 (or before on request) in the dedicated room or outdoor, depending on the weather conditions. It can be served in the apartments at an additional cost.
We kindly ask you to inform us on arrival about any food allergy or intolerance you might have. All of our foods are homemade and this enables us to provide you with information about them in the best possible way. For every food there is a description of its allergens.
Meals can be booked 48 hours in advance.

The apartments are cleaned every day to ensure their clean and tidy condition for the whole length of your stay.

Ecotourism and useful advice to contribute to respecting the environment:
− when you leave your room, please turn off the lights or any device that consumes energy,
− please do not leave taps run unnecessarily and reduce the water flow in the showers,
− please do not throw anything in the toilet other than toilet paper: any other item must be disposed of into a dedicated bin (our sanitation system works through natural treatment).

The water used to water lawns and gardens and the water of the ornamental pool are not drinkable.

All the rooms inside the premises are no smoking areas.
In order to prevent fires, if you smoke outside please throw the cigarette butts into the dedicated sand ashtrays.

Guests are not allowed to access the areas marked accesso vietato and area interdetta

The management accepts no responsibility or liability whatsoever in case of theft or bodily harm that might occur on the property. A safe is at your disposal in each apartment.

The use of the swimming pool is subject to the regulations displayed at its entrance and that you have received on arrival.

Video surveillance

Access roads, as well as the main entrance door and the swimming pool area, are under video surveillance. The management is at your disposal for any question regarding the video surveillance operators and how you can exercise your right to access footage.

Your stay implies full acceptance of the property’s terms and conditions, internal rules and regulations

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